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Warranty and Support

ET Web Solutions provides technical support for all legally purchased extensions. We are always at your disposal to answer questions about any offered extension's features or provide consultation on its usage.

Prior to release, every extension is thoroughly tested to decrease the probability of errors occurring on the end-user's website. But, of course, we can't foresee all usage scenarios, so there is still a slight chance that you will encounter some kind of problem.

Please let us know about found bugs and errors or make some feature requests in ET Web Solutions issue tracking system. Our technical support will fix all found errors promptly, and clients will receive the extension's new version (number Z).

Our team considers feature requests provided by clients as very important feedback. We carefully analyze your requests and implement them if it is possible. In this case, the improved extension receives a new version number Y.

By buying extensions from ET Web Solutions every client additionally receives such features:
  • Lifetime bug fixing
    You get the latest version of the extension (only Y and Z version numbers) without any time restrictions.
  • 90 days to receive new major version of the extension
    If during 90 days after purchase a new major version (X number) of the extension is released, you get it free of charge.

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