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Refund policy

ET Web Solutions guarantees the right to exchange or refund the purchased extension during a 15 day period after the purchase.

The refund procedure:
  1. Send an e-mail to sales@etwebsolutions.com
    Provide the order number and the reason of the refund – it will help us to improve the extension's description and/or plan necessary work on improving it.
  2. Wait for an answer from our support team (up to 3 workdays)
  3. Finish the procedure: exchange[1] the extension or receive a refund[2]


To avoid refunding we strongly advise you to make sure that the extension meets your requirements before buying it:

  • Carefully read the description of an extension
  • Be sure to use a demo version
  • If you have any doubts, contact the support

These easy steps should save a lot of your and our time!



* [1] - An extension gets exchanged only once.
* [2] - There are no refunds for provided services.

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